Mobile / Casino
At bc77, the information you share with us — when you open an account, make a deposit via Raast or Bank Transfer, or contact our support team — stays within our systems under clear rules about what we collect, why we collect it, and how long we keep it. This policy sets out those rules plainly, so you know exactly where you stand.
When you register on bc77, complete identity verification, or initiate a transaction through Raast, Bank Transfer, or Debit Card, you share personal data with us. This policy explains the legal and operational basis on which we process that data. We collect information that is genuinely necessary: your name, contact details, payment identifiers, and account activity. We do not collect data beyond what your account setup and transaction processing require. Data handling at bc77 is subject to the laws and regulations applicable in Pakistan and in any eligible region where access is permitted under local law. Where local law places limits on how we may process your information, those limits apply to your account. We store account records for as long as your account remains active and for a further period required by applicable regulatory obligations. After that retention window closes, records are deleted or anonymised in line with our internal data lifecycle procedures. If you have questions about the specific legal basis under which we process your data, you can raise them directly through the support channel listed in the contact section of this policy.
Payment identifiers linked to Raast deposits and withdrawals are processed solely to complete your transaction and satisfy any regulatory record-keeping requirement.
Bank Transfer details are retained only for the period required to reconcile the transaction and meet applicable financial-record obligations.
Debit Card information is handled through our payment processing flow and is not stored on bc77 servers beyond what the transaction confirmation requires.
Name, contact address, and verification documents are held for the life of your account plus any mandatory post-closure retention period under applicable Pakistan law.
This policy covers data that bc77 processes directly through your account — from registration and wallet activity to support interactions. It does not extend to third-party services you may reach from our platform, including external payment networks or game content providers. Understanding the boundary helps you know who to contact when a question arises.
Data you enter during account creation — login credentials, verification details, contact information — falls fully within this policy. We control how it is stored, accessed, and deleted.
Deposits and withdrawals processed through Raast, Bank Transfer, or Debit Card are covered. The data we hold relates to transaction records visible in your account history.
Cookies and session data collected as you navigate the bc77 platform are covered. You can review cookie preferences through your account settings after login.
External payment networks, game content studios, and any links that take you away from bc77 operate under their own privacy terms. This policy does not govern their data practices.
You have practical choices about the data bc77 holds on your account. You can ask us to confirm what personal information we hold, request a correction if something is recorded incorrectly, and raise any concern about how your data has been used. These rights apply where local law in Pakistan and other eligible regions permits them. To exercise any of these options, you do not need to go through a lengthy process — the support contact paths in this policy are the direct route. When you submit a request, we will acknowledge it and respond within the timeframe required by applicable law. If your account details such as your registered mobile number or email address have changed, you can update them through the account settings page after login without needing to contact support. For identity-verified data such as your legal name or ID document, a support request is required.
Request a summary of the personal data we hold on your account. Submit the request through our support channel and we will provide it in line with the applicable legal timeframe.
Update contact information directly in account settings after login. For identity-verified fields, submit a correction request through support with the accurate information.
If you are unsure how a specific piece of your information is being used, contact support with the detail and we will provide a clear explanation based on this policy.
Where local law permits, you can request deletion of your data after account closure. Regulatory retention requirements may mean some records are kept for a defined period regardless.
For any question about how your data is handled on bc77 — whether you want to correct a detail, understand a data decision, or submit a formal request under this policy — the channels below connect you directly to the team responsible. We aim to acknowledge privacy requests promptly and respond within the timeframe required by applicable law.
Open the chat widget on any bc77 page to reach our support team. State that your query is about your account privacy or data, and the conversation will be directed to the right team.
Send your privacy question or formal data request to our support email address, available on the Contact page after you log in. Include your registered account details so we can locate your records.
Many data preferences — including cookie settings and contact-detail updates — can be managed directly from the settings section of your logged-in account without needing to raise a support request.
The way bc77 handles your data is shaped by four practical areas: what we collect and why, how we secure it, how long we keep it, and how you can request changes. Each area is described below so you can see the concrete steps behind this policy rather than just a general statement.
Access to your bc77 account data is controlled through login authentication. Internal access to customer records is restricted to staff with a direct operational need, and access logs are maintained. We do not share your account data with third parties for marketing purposes.
We use cookies to keep your session active, remember your preferences, and understand how pages on the platform are used. You can review and adjust cookie settings from the preferences panel in your account after login.
Account data is held for the active life of your account and for any post-closure period required by Pakistani regulatory obligations. Once that period ends, records are deleted or anonymised. The current status of your data is shown in your account dashboard after login.
When this policy is updated, the revised version is published on this page with the effective date noted at the top. Continued use of your account after an update constitutes acceptance of the revised terms where local law allows.
The questions below cover what our account holders actually ask about data, access, and their rights under this policy.
We collect the information needed to create and verify your account: your name, contact details, date of birth for age verification, and the payment identifiers tied to your chosen method — Raast, Bank Transfer, or Debit Card. We do not collect information beyond what account setup and transaction processing require.
Yes. Submit a data access request through our live chat or support email — both listed in the contact section of this page. We will confirm what records we hold on your account and provide them within the timeframe required by applicable law in Pakistan and other eligible regions.
Payment identifiers for Raast and Bank Transfer transactions are used to process your deposit or withdrawal and to satisfy any regulatory record-keeping requirement. They are not shared with third parties for commercial purposes. Transaction records visible in your account history reflect what we retain.
When you close your account, we retain records for the period required by applicable Pakistani regulatory obligations. Once that retention window closes, your data is deleted or anonymised. You can ask support for the specific retention period that applies to your account type.
Contact details like your email or mobile number can be updated directly in account settings after login. For identity-verified fields such as your legal name or ID document, contact our support team with the correct information and we will process the update in line with our verification procedures.
We use cookies to maintain your session, save preferences, and understand platform usage. You can review and adjust your cookie preferences from the settings panel inside your logged-in account. Disabling certain cookies may affect how some features of the platform function on your device.